SHIPPING COSTS AND TERMS
USA

Standard Delivery
 
In stock items typically ship out of our warehouse within 1-3 business days. Custom items may take 3 to 6 weeks. Some items may ship directly to you from our vendor partners. Shipping estimates do not include transit time.
 
Everyone here at OurDesigns.com wants to ensure that your products arrive on time and in good shape. Fed Ex Ground delivery is used for most orders. This requires a physical street address, not a PO Box.
 
Most packages are sent using a tracking or delivery confirmation method. Smaller packages may be sent via US Mail.


OurDesigns​ reserves the right to contact customers about extenuating shipping costs associated with bulky orders that result in higher than normal freight costs which are not covered by the system’s standard calculated freight.  The customer will be notified before the order is fulfilled and you will have the opportunity to approve or reject the revised freight.  A rejection of the revised freight will result in a cancellation of the order.  ​
 

Expedited Delivery (please read the following carefully)
If you require your package sooner than standard delivery, OurDesigns offers expedited delivery options. Expedited orders of in-stock items received prior to 3:00pm ET are prioritized and will be shipped out the same day.  Expedited orders received after 3:00pm ET will be shipped out the following business day. 

Our Expedited Delivery service offers the following commitment levels:
  • Three Day Delivery
  • Two Day Delivery
  • Next Day Delivery
We cannot offer expedited delivery on out-of-stock or drop ship items.  Business days are Monday – Friday.

Expedited Delivery cannot be guaranteed outside the contiguous United States.  Please contact customer service for additional information.

Alaska and Hawaii customers MUST ship 2 Day at minimum.

Canadian orders will ship via USPS.  Expedited Delivery is not available.

Orders shipping to Puerto Rico require extra handling charges. These customers will be called with the adjusted freight change.
 
Next Day Saturday delivery is $24.99 extra. Please contact customer service if you need this service and if this is available in your area.



Shipping Restrictions
 
Here at
OurDesigns.com we strive to maintain a large inventory to ensure quick delivery; however, you can expect an extended delivery date if merchandise ships directly from the manufacturer, if personalization is requested, or if a product is on backorder from the manufacturer. We will do our best to quickly notify you of any shipping delays.
 
The chart below depicts normal shipping costs for domestic United States orders:
 
 
 
 
Shipping and Handling Charges Within the Contiguous United States.
Price Range Ground 3 Day Delivery 2nd Day Delivery Next Day 
Delivery
Up to $25
6.99
20.98
30.98
32.98
$25.01 to $50
8.99
22.98
32.98
34.98
$50.01 to $75
9.99
23.98
33.98
35.98
$75.01 to $100
10.99
24.98
34.98
36.98
$100.01 to $150
12.99
26.98
36.98
38.98
$150.01 to $200
14.99
28.98
38.98
40.98
$200.01 to $250
16.99
30.98
40.98
42.98
$250.01 to $300
18.99
32.98
42.98
44.98
$300.01 to $350
20.99
34.98
44.98
46.98
$350.01 to $400
22.99
36.98
46.98
48.98
$400.01 to $500
24.99
38.98
48.98
50.98
$500.01 to $750
27.99
41.98
51.98
53.98
$750.01 to $1000
29.99
43.98
53.98
55.98
$1000.01 and over
3%
7%
9%
12%

 
Shipping and Handling Charges Within Alaska, Hawaii and Puerto Rico
Price Range Ground 3 Day Delivery 2nd Day Delivery Next Day
 Delivery
Up to $25
17.99
45.97
55.97
57.97
$25.01 to $50
19.99
47.97
57.97
59.97
$50.01 to $75
21.99
48.97
58.97
60.97
$75.01 to $100
23.99
49.97
59.97
61.97
$100.01 to $150
27.99
51.97
61.97
63.97
$150.01 to $200
29.99
53.97
63.97
65.97
$200.01 to $250
32.99
55.97
65.97
67.97
$250.01 to $300
35.99
57.97
67.97
69.97
$300.01 to $350
37.99
59.97
69.97
71.97
$350.01 to $400
39.99
61.97
71.97
73.97
$400.01 to $500
43.99
63.97
73.97
75.97
$500.01 to $750
46.99
66.97
76.97
78.97
$750.01 to $1000
49.99
68.97
78.97
80.97
$1000.01 and over
5% + $24.99
7% + $24.99
9% + $24.99
12% + $24.99
 

 
 
Shipping and Handling Charges Within Canada
Price Range Ground
Up to $25
17.99
$25.01 to $50
19.99
$50.01 to $75
21.99
$75.01 to $100
23.99
$100.01 to $150
27.99
$150.01 to $200
29.99
$200.01 to $250
32.99
$250.01 to $300
35.99
$300.01 to $350
37.99
$350.01 to $400
39.99
$400.01 to $500
43.99
$500.01 to $750
46.99
$750.01 to $1000
49.99
$1000.01 and over
5%
 


International:

OurDesigns has partnered with a trusted third-party company, International Checkout, to fulfill orders for our international customers. Simply put the items you wish to purchase in our Shopping Cart and choose the "International Checkout" option. You will complete your order on the secure International Checkout page. You may pay by credit card, PayPal or bank transfer. International Checkout will process your order, including billing, shipping and customer service.

To place international orders over the phone, please call International Checkout at 1-866-682-0641 or 818-855-5200.
Once you place your order, please direct all inquiries to International Checkout at [email protected].

FAQ's

WHICH COUNTRIES DO YOU SHIP TO?

International shipping is currently available WORLDWIDE from OurDesigns. Our third party vendor, International Checkout, will ship to all destinations around the world including APO / FPO addresses.

CAN I CHECK THE STATUS OF MY INTERNATIONAL ORDER?

To check the status of your order or track your package, please login to your International Checkout account at: https://www.internationalcheckout.com/login.php.

WHO SHOULD I CONTACT WITH QUESTIONS ABOUT MY INTERNATIONAL ORDER?

All inquiries regarding your international order should be directed to International Checkout at: [email protected] Please visit the International Checkout Customer Service page for more information and phone numbers in your area.

Please Note:

All international customers are responsible for duties or additional shipping charges for online purchases, regardless of where products are shipped from.


Overseas Military Bases:

Contact one our Government Sales Reps for the best method of delivery for your activity. Express shipping is not available for Overseas Military Bases.